Robotics Process Automation is Software (RPA) enables the end-users to automate the repeatable tasks, some of which the industry has traditionally solved by Shared service support model. The users are able to configure the bots once the process is well understood and change management process is governed. However, we often hear that RPA needs to wait till the target state is achieved when the data format is consistent.
It makes sense to wait if it is a matter of weeks or months, however, if it is a multiyear program, especially if we are at the designing or drawing board stage, is still worth waiting?
Here's a look at some thoughts - Click here to read the complete article on LinkedIn